zenloop

Felix Schlenther

How to get the most insight from your answers.

How to combine different surveys into one view using Add Group

Understand how the sentiment analysis works to identify your customer's mood.

An introduction to zenloop’s Topics, how they work and what you can expect.

Build an individualized labeling architecture to meet the specific needs of your customers using Topics.

Leverage your Topics to identify pitfalls along your customer journey and route feedback to the correct stakeholders.

Take control of your Topic labeling by creating a customized keyword set per language.

In this article we answer some common questions related to Keywords.

Check the development of your NPS scores & responses.

The 'Drivers' tab utilizes your Topics to help you understand and further breakdown the feedback you've received.

Metrics displays your survey response rates and comment rates

Compare different data points using zenloop's Comparisons chart.

Find out how our premium Translation Engine feature works.

zenloop's premium benchmarking tool, Iris provides industry & internal benchmarks

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