zenloop

Paul Schwarzenholz

Grace Hemberg

Learn how to trigger surveys across different channels.

Collect

How to embed your NPS survey into your website

Setting Up "Website Embedded" Channel

How to add recipient identities and properties to identify and track visitors who answer your website embedded survey

Adding Recipient Identities and Properties to a Website Embedded Survey

Website Embed Channel

How to implement your NPS survey as a website overlay

Setting Up "Website Overlay" Channel

Easily implement your Website Overlay survey using Google Tag Manager.

Implementing Website Overlay Survey in Google Tag Manager

Here we show you how to use zenloop's Website Overlay survey to intercept your customer's exit intent.

Exit Intent Survey

Adding Multiple Surveys in Google Tag Manager

Set limitations on how often visitors see your Website Overlay survey.

Throttling

How to add recipient identities and properties to your Website Overlay surveys

Adding Recipient Identities and Properties to a Website Overlay Survey

Website Overlay Channel

In this article we'll describe 2 solutions to implementing zenloop surveys on Single Page Application websites.

Best Practices: Single Page Application (SPA)

Add an additional link to your website surveys

Adding Hyperlinked Text in Website Surveys

Add a link to the Thank You page of your website channels to forward Promoters to review sites like Trustpilot.

Inserting a Thank You Button on the Thank You Page (website channels)

Decide if you want to show the zenloop survey only to some people.

How to Show the Website Survey to a Specified Amount of Audience

Use the iFrame to show two surveys at once!

How to Include Two Website Surveys on One Page

Website Channels - General

How to set up a survey embedded in your email

Setting Up "Email Embedded" Channel

How to add recipient identities and properties to your Email Embed surveys

Adding Recipient Identities and Properties to Email Embedded Survey

How to include zenloop surveys into a Freshdesk email template

How to Integrate zenloop Surveys in Freshdesk

How to easily integrate email embed surveys into Gmail and Outlook

Embed a Survey in Gmail and Outlook

Troubleshooting for Email Embed Channel

Easily integrate a zenloop Email Embed survey into your email signature in Dixa.

How to Integrate an Email Embed Survey in Dixa

Easily automate sending email surveys in Jira after specific events, like ticket closure.

How to Integrate an Email Embed Survey in Jira

Email Embed Channel

How to send out NPS via zenloop's Email Channel.

Setting Up zenloop Email Channel

How to add properties using our email channel

Adding Properties to the zenloop Email Channel

How to easily import recipients via CSV or XLSX to zenloop Email Channels.

Importing CSV or XLSX to zenloop Email Channel

Find out how to add new survey recipients to your email surveys, using Zapier

Adding Recipients via Zapier

zenloop Email Channel

How to enable NPS surveys on your mobile app.

Setting Up "Mobile App" Channel

How to add recipient identities or properties when using the Mobile App survey channel

Adding Recipient Identities and Properties to a Mobile App Survey

Editing and deleting active surveys for "Mobile App" channel

Editing Active Surveys

Mobile App Channel

How to collect NPS responses using tablet solution

Setting up "Tablet Channel"

Tablet Channel

zenloop's Link Channel creates a survey accessible via a link.

Setting up "Link" Channel

How and when to use an Audience Poll for NPS

Using an Audience Poll

How to add recipient identities or properties when using link survey channel

Adding Recipient Identities and Properties to a Link Survey

Link Survey Channel

In this article, we will outline if and when a customer's answer will be updated.

Answer Update Logic

Did you get an error after implementing the survey? Check this article out!

Most Common Errors When Testing Surveys

Customise your zenloop survey to a specific touchpoint by using different scales including 0-10 and emoticons.

Survey Scales

Customise your font, font size and logo using the Survey Editor.

Customising Your Survey

Duplicating a Survey

When to update the code after doing changes in zenloop

Making Changes to a Live Survey - When Does a Survey Code Have to be Updated?

How to spam-protect your email embedded surveys

Blocking Anonymous Responses

Where to find them for the most widely used systems

Placeholders for Identities and Properties

How to add metatags to recipients to personalize survey elements

Personalize Your Survey with Metatags

General

Find more information about our 4 types of additional questions here

Additional Questions

How to get the most value out of the properties you add

Choosing your Properties

Properties

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