NPS mails are counted as transactional mails because they are related to an action and are therefore not advertising mails. It is not allowed to add promotional content to a transactional NPS mail. No advertising content means no incentivizing vouchers, no advertising banners or advertising text. Otherwise, an opt-in should be obtained for NPS mails without reference to a previous transaction.
Can I send NPS mails to customers?

Geschrieben von Björn Kolbmüller
Vor über einer Woche aktualisiert
Vor über einer Woche aktualisiert