You decide which data will be transferred to zenloop. You can transfer as much data as you want or no customer data at all. The data is stored securely on our server and is not used for advertising purposes. With an attached Data Processing Agreement, the data may be used by zenloop to send surveys.
The more data is transferred, the more insights are available in the tool. Your transferred customer data helps you to enrich and map your NPS ratings with further data to compare performances.