Overview

Response anonymization removes the recipient identity attached to an individual survey response.

The response remains available for reporting after it has been anonymized.

Anonymization is permanent, so check that you have selected the correct response before confirming the action.

How to Anonymize a Response

1. Open zenSurveys.
2. Open the responses for the relevant survey.
3. Open the actions menu next to the response you want to anonymize.
4. Select Anonymize response.
5. Review the confirmation message.
6. Confirm the anonymization.

If you cannot see Anonymize response, your role may not have permission to manage responses.

What Anonymization Changes

Anonymization removes or replaces the recipient information stored with the response.

This includes:

• The recipient identity, such as an email address.
• The recipient's first name.
• The recipient's last name.
• Supported internal identifiers that could reconnect the response to the recipient.

The original recipient information cannot be restored after anonymization.

What Remains Available

The survey response remains available in zenSurveys.

This includes:

• Submitted answers.
• Scores.
• Submission timestamps.
• Reporting data.

Anonymization does not remove personal information that the respondent entered directly into an answer or comment field.

Review those fields separately if the response must contain no personal data.

Custom response properties may also remain unless they are among the supported identifiers removed during anonymization.

Limitations

• Anonymization is irreversible.
• The action is available only to users with permission to manage responses.
• Anonymization does not rewrite submitted answers or comments.
• Other custom response properties are not automatically removed.
• Responses without recipient data do not need recipient anonymization.