Use zenloop's Reports to send out individually configured reports to stakeholders based on Touchpoint and/or Topics.
General:
Email Report Name: This title will be the email subject line of the report
Survey and Survey Groups: Survey or Survey Group of which the report will be sent
Graphs and Tables: Pick and choose what Graphs and Tables you want to include in your report
Time Range: Dictate what data should be included in the report → e.g. last 30 days
Filter for Topic/s (optional): Filter your report based on a Topic
Filter for Properties (optional): Filter your report based on a property
Time Aggregation: How the NPS and number of responses should be displayed → e.g. last 7 days
Send-Out Frequency: Select how often you want the report to be sent out → including how often and on what day or time
Please note: Selecting 'Skip weekends' will send the report on Monday if the send-out falls on a weekend
Recipient Emails: The people you want to send the report to
Test Send-Out: Send yourself a test before setting the report live
Active Email Report: Toggle the email report on & off
Advanced:
Report Settings:
Report Language: Adjust the language of the report to either English or German
Add the date range to the end of the email subject
Email subject differs from report name: Customise your Email Subject
Shown in Email Report:
Amount of shown comments: Adjust the number of comments shown in the report. The most recent comments will appear at the top and you can include up to 100 comments
Show Responses: from Detectors, Passives and/or Promoters
Show Topics: Display the selected Topics below Comments and in the Email's Header
Show Comments: Display comments in either Original Language or Translated (Only when Translation Engine is enabled)