Use zenloop's Reports to send out individually configured reports to stakeholders based on Touchpoint and/or Topics.
General:
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Email Report Name: This title will be the email subject line of the report
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Survey and Survey Groups: Survey or Survey Group of which the report will be sent
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Graphs and Tables: Pick and choose what Graphs and Tables you want to include in your report
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Time Range: Dictate what data should be included in the report → e.g. last 30 days
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Filter for Topic/s (optional): Filter your report based on a Topic
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Filter for Properties (optional): Filter your report based on a property
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Time Aggregation: How the NPS and number of responses should be displayed → e.g. last 7 days
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Send-Out Frequency: Select how often you want the report to be sent out → including how often and on what day or time
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Please note: Selecting 'Skip weekends' will send the report on Monday if the send-out falls on a weekend
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Recipient Emails: The people you want to send the report to
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Test Send-Out: Send yourself a test before setting the report live
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Active Email Report: Toggle the email report on & off
Advanced:
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Report Settings:
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Report Language: Adjust the language of the report to either English or German
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Add the date range to the end of the email subject
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Email subject differs from report name: Customise your Email Subject
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Shown in Email Report:
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Amount of shown comments: Adjust the number of comments shown in the report. The most recent comments will appear at the top and you can include up to 100 comments
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Show Responses: from Detectors, Passives and/or Promoters
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Show Topics: Display the selected Topics below Comments and in the Email's Header
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Show Comments: Display comments in either Original Language or Translated (Only when Translation Engine is enabled)